Fazeshift

What Fazeshift does

Fazeshift is an AI-driven accounts receivable platform designed to help enterprises automate invoicing, cash application, and collections—improving efficiency, reducing errors, and accelerating revenue cycles. It provides AI agents that automate existing processes without requiring a rip-and-replace of current systems. The platform aims to transform AR from a bottleneck into a growth driver by supercharging cash flow with intelligent automation. Fazeshift's AI agents analyze customer behaviors and draw data from existing tech stacks to carry out mission-critical tasks, helping businesses predict risks, automate collections, and accelerate cash flow. It supports end-to-end AR processes, from payment matching to collections, onboarding, and credit risk management.

Products

• Cash Application AgentMatches incoming customer payments to open invoices, handling complex scenarios like parent-child hierarchies, partial payments, and single payments for multiple invoices. It also automatically requests remittance details when none are detected or accesses them through customer accounts payable portals.
• Collections AgentSends professional, personalized payment reminders and dunning letters aligned with brand voice, customer payment behaviors, and relationship. It also automates internal notification and escalation workflows.
• AI Contract Review AgentAnalyzes contracts, compares them to what's actually getting billed, and reverses the review process for usage-based or variable billing. It verifies contract milestones, prevents disputes, and detects mid-contract changes.
• Billing AgentTurns sales contracts into subscriptions or invoices within billing systems like Stripe, NetSuite, and Sage Intacct.
• Payment PortalCreates a frictionless self-serve process for customers to view and pay invoices, as well as update billing information.
• Credit AgentObtains credit reports from credit agencies, updates information in ERP, and sets credit limits or holds.
• Payment Dispute AgentTracks the status of invoices in accounts payable portals or emails and responds to payment disputes without requiring manual intervention.
• Onboarding AgentLeverages customer onboarding forms to fill out billing details that sync with ERP systems, including NetSuite and SAP.

Key capabilities

• AI agents for end-to-end AR automation
• No rip-and-replace required for existing systems
• Automated invoice creation and distribution
• AI-powered reminders and predictive payment insights for collections
• Seamless integration with ERP and accounting systems
• Automated cash application for large invoice volumes and complex payment matching
• AI Contract Review for usage-based or variable billing
• Billing agent for converting sales contracts to invoices/subscriptions
• Self-serve payment portal for customers
• Credit agent for credit report acquisition and limit setting
• Payment dispute resolution automation
• Onboarding agent for syncing billing details with ERP
• Enterprise-level security (SOC 1 & 2 Type II compliant, GDPR compliant)
• Single Sign-On (SSO) capability
• Advanced user-level permissions
• Enterprise-level data security (AES-256 and TLS 1.2+ encryption)
• Zero-Data Retention Agreement with OpenAI (no model training on customer data)
• Real-time visibility and dashboards for AR health, DSO trends, and cash risk
• Automated, personalized outreach via email and text for collections
• AI-managed inbox for triaging and responding to customer inquiries
• Unified account management for grouping customers and consolidated statements
• Automated remittance detail capture
• Processing of all payment types (check, ACH, credit cards, wire transfers)
• Prioritization of exceptions for review
• Accurate and quick posting of cash to accounting systems
• Insights on key performance metrics like cash position and DSO
• Automated invoice tracking and dispute resolution
• Ability to custom-build existing processes into automated software

Use cases

• Automating invoice creation and distribution
• Enhancing collections with AI-powered reminders and predictive payment insights
• Integrating with ERP and accounting systems for accurate reconciliation
• Tackling large invoice volumes and complex payment matching scenarios
• Automatically sending statements or payment reminders
• Crafting responses with document attachments or pausing outreach emails during payment discussions
• Analyzing contracts and comparing them to billed amounts for usage-based/variable billing
• Converting sales contracts into subscriptions or invoices
• Enabling self-serve invoice viewing and payment for customers
• Obtaining credit reports and setting credit limits/holds
• Tracking invoice status in accounts payable portals and responding to disputes
• Leveraging customer onboarding forms to fill out billing details in ERP
• Reducing days sales outstanding (DSO)
• Posting cash faster
• Predicting late payments and flagging high-risk customers
• Tailoring follow-ups based on past interactions
• Automating internal notification and escalation workflows for collections
• Automating responses for routine customer inquiries
• Monitoring and testing security controls for financial data
• Managing multi-branch operations and processing hundreds of payments
• Automating cash application for partial payments, short pays, credit memos, and bank fees
• Centralizing AR inbox for AI-driven triage and response to customer inquiries
• Providing real-time cash picture and forecasting
• Automating collections workflow for consistent follow-ups
• Improving cross-team visibility for invoice status
• Automating ACH and wire payment matching and submission
• Reducing manual check processing time
• Generating analytics for invoice aging, outstanding AR, and DSO trends
• Verifying contract milestones before invoicing
• Identifying valid deductions and flagging unauthorized underpayments
• Updating ERP with mid-contract changes

AI approach

Fazeshift uses AI agents to automate accounts receivable processes such as cash application, collections, contract review, and billing. The AI agents analyze customer behaviors and draw data from existing tech stacks to perform tasks, predict risks, and personalize follow-ups. They operate under a Zero-Data Retention Agreement with OpenAI, meaning customer data is not used to train third-party AI models.

Tech named: AI, AI agents, OpenAI

Industries served

• Software Development
• HVAC
• Mechanical Services
• Services Industry

What it says sets it apart

• AI agents for end-to-end AR automation without rip-and-replace
• Focus on complex payment scenarios and edge cases, not just low-hanging fruit
• Enterprise-grade security with SOC 1 & 2 Type II compliance, GDPR compliance, and Zero-Data Retention Agreements with OpenAI
• Adaptable automation built for real-world complexity, including multi-entity structures and partial payments
• Proven results in reducing DSO, increasing AR capacity, and saving manual work hours
• Ability to custom-build existing processes into automated software
• Unified account management and real-time dashboards for comprehensive visibility
• Intelligent automation that learns from teams and adapts to customer behaviors
• Human oversight controls for exceptions and critical decisions
• Seamless integration with existing ERP, CRM, billing, email, bank, internal communications, internal data, and portal systems

Funding rounds we track

From the AI funding tracker — rounds as reported by the linked publications.